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Frequently Asked Questions

We want you to have a great experience. We’ve compiled a list of our most frequently asked questions, so you can find the answers you are looking for when you need them. 

Question Topics

Computer & Technical Issues

Training Managers FAQs

Learner Managers FAQs

Choosing CPR Level

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Computer & Technical Issues

Having trouble getting your course to properly load? Experiencing issues with audio or visual components.

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Training Manager FAQs

Have questions about issuing training online, running reports and tracking progress? 

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Learner FAQs

Have questions about taking training online, accessing the course and printing certificates? 

View FAQs