{{ alert }}
{{ notice }}
{{ warning }}
Frequently Asked Questions
We want you to have a great experience. We’ve compiled a list of our most frequently asked questions, so you can find the answers you are looking for when you need them.
Question Topics
If you do not see your question under the FAQs, please contact us with your question.
Forgot Your Password
Recover AccountComputer & Technical Issues
Having trouble getting your course to properly load? Experiencing issues with audio or visual components.
View FAQsTraining Manager FAQs
Have questions about issuing training online, running reports and tracking progress?
View FAQsLearner FAQs
Have questions about taking training online, accessing the course and printing certificates?
View FAQs