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Frequently Asked Questions

We want you to have a great experience. We’ve compiled a list of our most frequently asked questions, so you can find the answers you are looking for when you need them. 

Question Topics

Computer & Technical Issues

Training Managers FAQs

Learner Managers FAQs

If you do not see your question under the FAQs, please contact us with your question.

Computer & Technical Issues

Having trouble getting your course to properly load? Experiencing issues with audio or visual components.

View FAQs

Training Manager FAQs

Have questions about issuing training online, running reports and tracking progress? 

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Learner FAQs

Have questions about taking training online, accessing the course and printing certificates? 

View FAQs